How we handle shipping
In order to help our customers and for the smooth execution of orders and deliveries, our company will apply the following terms of delivery and the conditions arising from them. The delivery services are provided by the courier company DHL Express, with the shipping fee calculated automatically based on the country you wish to have the goods delivered to. The delivery time may vary depending on the product ordered and its availability. We currently offer FREE shipping for all EU countries and a 10 euro fee for the US and Canada.
Order processing takes between 2-4 working days and delivery 4-6 working days (add a couple of days for US & Canada). However, this term can not be guaranteed because the transport is carried out by a third party, DHL Express, which reserves the right to prioritize orders and delivery times. Before sending the order please check it carefully, especially the delivery dates and the telephone number to which you can be contacted by both our operators and the courier company.
Noble Moose does not guarantee the stock availability of the products present on the site, which is why we reserve the right not to deliver them under the conditions in which the products in question are no longer listed in our current offer or are not available for other reasons momentary stock, limited edition, lack of raw material, etc.)